Leadership & Management
According to the Chartered Management Institute, leadership is one of five key areas most likely to impact on future financial performance.
Our comprehensive range of Leadership and Management courses will help you recruit the right people, motivate your team and understand staff development needs, as well as develop key skills like effective delegation, problem solving and time management.
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[ Meetings, Bloody Meetings: Making Meetings More Productive ]
This course is an introduction to the skills needed to run efficient, effective meetings. The course explores a five-step approach to planning, structuring and recording meetings to help managers ensure the meeting experience is as productive, informative and motivating as possible.
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[ More Bloody Meetings: The People Side of Meetings ]
This course is a useful introduction to the skills needed to chair a successful meeting. The course focuses on ‘The Three Laws of Meetings' to help those who run them counter unhelpful and obstructive behaviour, recognise the characteristics of a good meeting and devise an action plan to improve their meeting management skills.
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[ Going to a Meeting: Constructive and Effective Participation ]
This course introduces new techniques to help staff get more out of meetings. The course explores the importance of preparation, keeping contributions short and to the point and staying calm and courteous.
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[ The Best of Motives: Informing and Involving ]
This course is a helpful introduction to the art of motivation. Managers will be shown how to share information, how to encourage staff to take control of their jobs and how to involve the team in decisions.
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[ Supporting Individuals ]
This course introduces line managers to basic concepts around building supportive and trusting relationships with people who work for them.
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[ Resolving Conflict ]
This course looks at conflict in the workplace, its causes and what can be done to handle it effectively. It helps managers and team leaders create a positive working environment through a range of strategies, which can be used to prevent conflict.
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[ Problem Solving Skills ]
This course is an ideal introduction to a set of tools, theories and techniques for solving problems effectively. It shows you how to take a systematic approach to any kind of problem, identify root causes and implement creative and enduring solutions.
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[ Valuing Diversity: Equal Opportunities for All ]
This course explores the dangers of stereotypes and the risks of making judgements based on one aspect of an individual's persona such as their age or their race.
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[ Effectiveness and Efficiency ]
This course is a helpful introduction to boosting the efficiency and effectiveness of your business. It defines the two concepts and distinguishes between them. It also explores how to identify where problems are occurring and offers different approaches to assessing productivity and work methods.
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[ Minimising Stress ]
This course provides guidance on how to recognise symptoms of stress and help others work effectively when problems occur.
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[ Pass It On: Coaching Skills for Managers ]
This course outlines effective techniques for one-to-one coaching. From identifying goals and setting targets to active listening and delivering constructive criticism, managers will learn new skills to help them pass on their experience so that those they lead can contribute more fully to overall business objectives.
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[ The Helping Hand: Coaching Skills for Managers ]
This course provides a comprehensive introduction to the entire coaching process. By following the five key stages in a successful coaching programme, managers will benefit from a more skilful and knowledgeable team, a more efficient department and happier, more productive staff.
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