Performance & Appraisal
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[ Performance Matters - The Importance of Praise ]
Featuring John Cleese, this course explores why praise is such a vital management tool. By understanding why morale is closely linked to performance and why employees rate 'feeling valued' so highly, managers will be able to make praise part of the business culture and reap the rewards of a more motivated, productive workforce.
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[ Performance Matters - The Need for Constructive Criticism ]
Delivering criticism is rarely easy, but performance issues are part of everyday working life. Featuring John Cleese and other famous faces, this course shows how to prepare and deliver criticism and advises how both parties can move on after criticism has been delivered.
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[ Performance Review - Every Manager's Nightmare ]
This course outlines the key techniques managers must develop if they are to lead effective appraisal interviews. The course explores typical behaviours that managers may face in appraisal situations - from the defensive to the tearful, from the aggressive to the uncommunicative - and proposes simple and effective strategies to counter them.
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[ Performance Review - Every Appraisee's Dream ]
This course encourages both interviewers and appraisees to stop dreading the performance review and consider the process in a new, more positive light.
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[ Performance Indicators ]
Effective measures of performance can reveal how well your team is doing. This course introduces the concept of performance management and explains how performance can be measured.
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[ The Dreaded Appraisal - Both Sides of the Appraisal Interview ]
Businesses that conduct effective appraisals give themselves a real competitive edge - they are able to measure employee effectiveness, give feedback on performance and identify training and development needs. Featuring Dawn French, Robert Lindsay and other famous faces, this course provides a step-by-step guide to conducting an appraisal interview.
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[ How am I Doing? The Perfect Appraisal Interview ]
This course explores how the appraisal process can be used to benefit both the individual and the business. The course shows how to prepare for the interview, how to focus on the right areas and how to agree a follow-up action plan.
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[ Managing Performance Every Day: Beyond the Appraisal ]
This course introduces the skills managers need to fully utilise the abilities of every individual. By adopting the 5C's approach - clarity, consistency, collaboration, constructive feedback and coaching - they will be well placed to maximise performance and productivity throughout the year.
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