Managing People
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[ The Best of Motives: Informing and Involving ]
This course is a helpful introduction to the art of motivation. Managers will be shown how to share information, how to encourage staff to take control of their jobs and how to involve the team in decisions.
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[ Supporting Individuals ]
This course introduces line managers to basic concepts around building supportive and trusting relationships with people who work for them.
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[ Resolving Conflict ]
This course looks at conflict in the workplace, its causes and what can be done to handle it effectively. It helps managers and team leaders create a positive working environment through a range of strategies, which can be used to prevent conflict.
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[ Problem Solving Skills ]
This course is an ideal introduction to a set of tools, theories and techniques for solving problems effectively. It shows you how to take a systematic approach to any kind of problem, identify root causes and implement creative and enduring solutions.
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[ Valuing Diversity: Equal Opportunities for All ]
This course explores the dangers of stereotypes and the risks of making judgements based on one aspect of an individual's persona such as their age or their race.
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[ Effectiveness and Efficiency ]
This course is a helpful introduction to boosting the efficiency and effectiveness of your business. It defines the two concepts and distinguishes between them. It also explores how to identify where problems are occurring and offers different approaches to assessing productivity and work methods.
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[ Minimising Stress ]
This course provides guidance on how to recognise symptoms of stress and help others work effectively when problems occur.
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[ Challenging Behaviour ]
This course explores why inappropriate behaviour in the workplace cannot be tolerated legally or morally and equips employees with the tools to recognise and put a stop to bullying and harassment.
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