Feedback
-
[ Giving and Receiving Feedback ]
This course provides an introduction to the ‘communication cycle' and the importance of feedback within it. It also covers the different forms and styles of giving and receiving feedback. Users will discover practical tips and techniques to help them give and receive feedback positively and effectively.
View all Feedback
-
[ Can You Spare a Moment? Counselling Skills for Managers ]
This course introduces basic counselling skills so that managers can encourage staff to be more forthcoming about their problems and work with their team to nip problems in the bud before they affect performance.
View all Feedback
-
[ I'd Like a Word With You: The Discipline Interview ]
This Course provides a useful introduction to the techniques used when conducting a successful discipline interview. It will give managers new skills so that they can use the process to improve poor performance without damaging morale, causing unrest or falling foul of legislation.
View all Feedback
